Terms & Conditions
This legal statement contains the terms and conditions governing this site www.theislandsurf.com. By using any of this site, you expressly accept and agree to abide by all the terms and conditions contained in this Legal Statement. Do not use any of the site if you do not accept and agree to these terms and conditions. The site is available only for your personal use, which shall be limited to viewing the site, providing information to the site, downloading product information for your personal review, and the purchase of products.
USE OF INFORMATION SUBMITTED BY YOU
PRODUCT (IMAGES) AND PRICING INFORMATION
Although The Island has made every effort to display the products and their colours as accurately as possible, the displayed colours of the products will depend upon the monitor of the user and The Island cannot guarantee that the user's monitor will accurately portray the actual colours of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. The Island is not responsible for typographical errors regarding price or any other matter. Subject to the foregoing, the prices displayed are quoted in Australian dollars and are effective only for Australian purchases. Purchases are subject to GST and are included in the price, and do not include shipping and handling.
Unless otherwise stated, all products are in inches. (imperial)
The Island publishes information on its site as a convenience to its visitors. While The Island attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the site at any time without notice. The The Island products described in its site may not be available in your region. The Island does not claim that the information in the site is appropriate to your jurisdiction or that the products described in its site will be available for purchase in all jurisdictions. The Island operates its site in Australia. It is possible that some software that may be downloaded from the site is subject to government export control or other restrictions. By visiting and using our site, you acknowledge these restrictions and agree that you are not subject to them. The Island makes no warranties of any kind regarding any non-The Island sites to which the user may be directed or hyperlinked from this site. Hyperlinks are included solely for the convenience of the user, and The Island makes no representations or warranties with regard to the accuracy, availability, suitability, or safety of information provided in such non-The Island sites. Visitors assume all responsibility and risk with respect to their use of the site. The Island disclaims all warranties, representations and endorsements express or implied, with regard to information accessed from or via the site, including but not limited to all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. The Island does not warrant that the site is free of computer viruses, bugs or other harmful components. The Island does not warrant that the functions contained in the material will be uninterrupted or error-free or that errors will be detected or corrected. The Island does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the site. The Island does not have any duty to update its site or modify the content or code, and The Island shall not be liable for its failure to update such information. It is your responsibility to verify any information contained in the site before relying upon it.
IN NO EVENT SHALL The Island BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, The Island Site.
The Island reserves the right to withdraw access to the site or to revise the services and products described in the site at any time without notice. The Island may at any time revise the terms and conditions contained in this Legal Statement by updating this posting. You are bound by any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the site. The invalidity of any term, condition or provision of this Legal Statement shall not affect the enforceability of those portions of the Legal Statement deemed enforceable by applicable courts of law.
For each visitor to the site, our web servers automatically recognise information regarding the visitor's domain name (or that of the visitor's access provider). Regardless of the purpose for which it is submitted, it is The Island's policy to maintain all personal information as confidential, and to use such personal information only for the following purposes:
for the specific purpose for which it was volunteered (for example, to complete a product purchase etc.);
to improve the content, appearance and utility of the site;
to track our visitors' use of the site for internal market research;
and to notify our visitors of updates to the site.
It is The Island's policy to keep personal information only for so long as needed for such purposes. At any time, you may obtain a summary of the personal information on record with The Island, which has been collected about you via this site. Except for personal information we need to complete your purchase of products, you may request at any time that The Island dispose of any or all personal information about you. In addition, at any time you may request: (i) that The Island correct any such personal information; or (ii) that such personal information not be provided to third parties; or (iii) that such personal information be removed from The Island's marketing databases. To make any request described above, send an e-mail to firstname.lastname@example.org, write to 6/15 Mudjimba Esplanade, Mudjimba QLD 4564 or call (07) 5448 7025. When contacting us, please be sure to provide us with your exact e-mail address, name, address and/or telephone number(s) in order to be sure we handle your request correctly.
We follow the guidelines from the QLD Office of Fair Trade.
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item:
- Has a problem that would have stopped someone from buying the item if they had known about it
- Is unsafe
- Is significantly different from the sample or description
- Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase - e.g. your receipt.
Item/s will be shipped by a courier or postal service of our choosing. Allow up to 3 business days PLUS transit time for Delivery. All products shipped by courier will have an authority to leave. (Couriers will leave if safe to do so).
If the item you have purchased is the wrong size, please contact us on (07) 5448 7025 or email email@example.com. Please note that the item must be in new/unused condition and must be shipped back in the original packaging in order to be exchanged. (Return shipping customer responsibility) If you wish to return a product for other reasons we are able to offer store credit if the item is in new/unused condition. We do not offer cash refunds or returns on sale items.
We do not accept COD. Please contact us for return shipping details.
The Island Pty Ltd
ABN: 66 600 489 576
Attn: Returns 6/15 Mudjimba Esplanade, Mudjimba QLD 4564